In a real estate business, your location becomes crucial for your success. The same holds true, even when you are choosing your 800 business number. If your business is small and you have a local customer base, then it would be better for you to use a local number rather than a toll free number. Your local customers might not feel comfortable dialing toll free numbers, because these numbers are usually associated with big business and your local customers might not feel confident in giving their business to a big company. They, on the other hand might prefer the warmth of a small business and so a local number is just perfect.
But if you wish to grow your business and want to have a national customer base it would be better to concentrate on getting an 800 business number. You also need to have a toll free number if you have an online store or if your business takes orders over the phone. Though any business can have a toll free number, it is indispensable for these businesses. Why is a toll free number so important for these businesses? Below are some of the reasons:
Helps You Build a National Presence
An 800 business number allows your customers to call you for free. These are special business numbers that never charges the caller for the call. So, your customers from across the country can call you for free, even though they are calling from far away. This number helps you to develop a national presence and also builds your reputation.
When you use an 800 business number, it shows your customers that they can reach you anytime and from anywhere for free. Though you can obviously specify your business hours for better customer service, usually using a toll free indicates that you are available to your customers 24/7.
Makes You Credible
Initially 800 business number was the hallmark of big businesses. There was a time when only big businesses could afford to have a number like this. So people include your business also in this group as soon as you use a toll free business number. People will prefer to have a business relationship with you because they find only big companies to be credible and professional for their business.
Customers May Order Over the Phone
If you have an online store or if you take orders over the phone, quite often your customers will call you to inquire about your products/services or for placing their orders. Giving them a normal telephone number to call might worry them about their growing telephone bill and they might not be comfortable calling you. But toll free numbers, on the other hand, do not charge your callers so they can call you without any worry. They can order over the phone and this can be excellent way to attract more customers for your business.
Using it for Promoting Your Business
You can also your 800 business number for your advertising and promotional needs. Using a vanity toll free number can actually help you in advertising your product/service. In fact, vanity numbers or alphanumeric numbers are especially successful for promoting your products and services. They contain a words or phrase related to your business name/product/service and so it easily sticks in your customer's mind.
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